Charged but not referred

Referrals Q&A
#1

Hi Refermarket,

I’ve been charged for 2 referrals marked completed but in reality, the referrer messaged me to inform me that that’s a hiring freeze at the moment and they’ll circle back once it opens up.

Would I be able to get those charges refunded?

Suggestion: Create a “Hiring freeze” option for referees.

#2

Hey @crow-81 , we just refunded both of your transactions. Thanks for reaching out.

Could you please elaborate on the “Hiring freeze” option? Where would you like to see this?

#3

Thanks for processing the refunds, appreciate it.

Some companies have announced a hiring freeze across all positions until next year (Eg: Amazon & apparently Atlassian).

I’m guessing referrers on this platform don’t have that as an option to choose and decide to select complete but use the chat option to give the context.

1 Like
#4

Interesting. We’ll inform Referrers to not do that!