Hello! I’m going to remain anonymous at this time since I’m currently employed, but I’m looking for a remote role in the US. I have a total of 6 years of experience in external-facing roles, from vendor management to implementations consulting to customer success. Currently I’m a Senior Delivery Manager that operates as somewhat of a Technical Account Manager as well. I’ve worked in the healthcare and e-commerce fields and am open to remaining in one of those fields or trying something new. I’m open to roles in project or program management, implementations, and or customer success. My top skills are as follows:
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Building trusted relationships with all types of external stakeholders, from systems integrator partners to Fortune 500 level customers
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Presenting complex technical concepts to a business audience
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Project Management, sticking to deadlines and removing blockers
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Documentation of Processes and Process Improvement in Jira and Confluence
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Handling quickly changing requirements and prioritizing accordingly
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Working across cultures and timezones
Thank you in advance for any assistance you can provide!